Do you ship internationally?
Yes, for international orders you will input your location at checkout and select a shipping option before paying. If there is no shipping option that means we do not currently ship to your location. We’ll ship ASAP, but it will be delivered unreasonably slow if you choose a budget shipping option.
When will you ship my order?
We ship same or next business day. If you order after 11am on a weekday we will ship your order the next day. If you order after the mail runs on Saturday we will ship on Monday morning.
Why haven’t I gotten a shipment notification?
Our shipment notifications are sent automatically to whatever email address was provided at checkout. If there was a typo or you used an invalid or unused email you will not get the notification. Also, it could have ended up in your junk box.
I’m super mad cuz I expected to get my package sooner. Where is my package?
I can only guarantee that your package will ship via the chosen method on the same or next business day that you place an order. I don’t command USPS or any other mail carrier. The good news, we have had over 2000 orders so far with only one shipment to Armenia returned to us. Maintain hope…
Can you make me a custom item?
Maybe, if it is something that others would want as well. Many of our products started out as customer suggestions and I’m always open to new ideas.