Contact Us
Contact Us
Do you have questions about shipping, returns, or policies? Please check our FAQ/Policies page before submitting an inquiry. Email is the best way to get ahold of us. We will respond promptly.
My sister, Julie, is fulfilling orders and handling customer service at the moment. If she doesn’t have the answer she will get it for you. She will be available to help during normal business hours Monday – Friday (except federal holidays) and will serve as the point of contact for all things customer service related.
PLEASE NOTE: I’m not currently doing custom work. Julie will forward me product suggestions, but it will likely be a while before I’m free to give it a go as I have a very long and glorious list!
Thank you for the opportunity to serve you!
– Terry
Business Hours:
Monday – Friday
8am – 4pm Central Time
Email Julie (Preferred): Julie@Buck-Rail.com
Call: 281.845.9083 Starting 5/21/25 @ 3pm customer service will only be available through email
Send Mail To:
Buck Rail
4404 Avenue J
Santa Fe, TX 77510
